Available for remote work

Von Daryl Alvarez

Virtual Assistant

Reliable, detail-oriented VA with experience in customer experience, outreach operations, and digital project coordination. I help founders and teams stay organized, move faster, and communicate better.

Open to Work
Learn More
Von Daryl Alvarez
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00 — Why Me

Not just another VA.
Here's the difference.

🎯
I Take Full Ownership

You hand me a task and it gets done — no micromanaging needed. I work independently, flag issues early, and follow through without being chased.

Fast & Reliable

I move quickly without cutting corners. Deadlines are commitments, not suggestions. Expect consistent output and clear communication at every step.

🧩
Multi-Stack Ready

From CX tools to outreach automation to design — I don't need a learning curve on your most-used platforms. I'm already operational.

🌐
Async-First Mindset

Built for remote work. I communicate clearly in writing, stay on top of threads, and never let timezone gaps become an excuse for missed updates.

🔍
Detail-Oriented

I catch what others miss — wrong order statuses, broken sequences, off-brand copy. Accuracy matters and I treat it as non-negotiable.

📈
Grows With Your Business

I'm not just executing tasks — I'm learning your operation. The longer we work together, the more value I bring as a true extension of your team.

// Bottom line: You get a VA who shows up, executes cleanly, and actually cares about the outcome — not just the hours logged.

01 — About Me
Von Daryl Alvarez

The person
behind the work.

I'm Von Daryl Alvarez, a Virtual Assistant with a background in customer experience, B2B outreach operations, and digital project coordination. I'm comfortable wearing multiple hats and working across diverse tools and time zones.

Whether it's managing customer tickets, running targeted outreach campaigns, or keeping a project's moving parts aligned — I bring precision, ownership, and calm under pressure.

I work well independently and thrive in async environments. Clear communication, structured thinking, and fast execution are the pillars I operate on.

Customer Experience B2B Outreach Project Coordination Gorgias Shopify Automation Email Operations Remote Work
3+
Years Experience
100%
Remote
Attention to Detail
Fast
Turnaround
~ $ whoami
von_daryl_alvarez
~ $ cat skills.txt
CX · Gorgias · Shopify · Skio
Outreach · Email Ops · Lead Research
Design · Canva · Amazon Listings
Automation · n8n · Google Sheets
~ $ status
open_to_work = true
~ $

02 — Services

What I can do
for your team.

01 🎧
Customer Experience

Handling support tickets, refunds, and customer communications with speed and empathy.

  • Gorgias ticket management
  • Shopify order & refund handling
  • Subscription support via Skio
  • Escalation triage & flagging
02 📨
Outreach Operations

Running structured B2B email campaigns from lead research to follow-up sequences.

  • Lead sourcing & list building
  • Personalized cold email writing
  • Email copywriting
  • Follow-up sequence management
  • CRM & tracker maintenance
03 ⚙️
Automation & Workflow

Building lightweight automations that reduce manual work and keep operations running smoothly.

  • n8n workflow setup
  • Google Sheets systems
  • Email automation & scheduling
  • Process documentation
04 🎨
Design Support

Creating polished visual assets for digital and e-commerce use, built to brand.

  • Amazon product listing images
  • Shopify product listing setup
  • Canva graphic design
  • Brand-aligned visual assets
  • Marketing collateral
05 🗂️
Project Coordination

Keeping projects moving by managing tasks, timelines, and communication across teams.

  • Task & deadline tracking
  • Team communication relay
  • Progress reporting
  • Async operations management
06 🔍
Research & Admin

Digging into data, sourcing information, and handling the back-office tasks founders hate.

  • Market & competitor research
  • Product research & sourcing
  • YouTube influencer research
  • Contact & lead prospecting
  • Data entry & cleanup
  • Calendar & inbox management

// Ready to work together?

Get in Touch

03 — How I Work

Simple process,
zero friction.

STEP 01
🤝
Discovery Call

We connect via WhatsApp, email, or a short call. You tell me what you need, what tools you use, and what a good outcome looks like for you.

STEP 02
📋
Scope & Agreement

We agree on the tasks, hours, rate, and communication style. No long contracts — just a clear, mutual understanding so we both know what to expect.

STEP 03
Execution

I get to work immediately. Tasks are handled with full ownership — I flag blockers early, communicate progress clearly, and deliver without needing to be chased.

STEP 04
📊
Review & Reporting

Regular updates on what was done, what's in progress, and what's next. You stay informed without being buried in messages. We adjust as needed and keep moving.

// Ready to start?  Most clients are fully onboarded within 24 hours of first contact. Reach out and we can begin as early as tomorrow.
Start Now

04 — Tools I Use

My everyday
stack.

Customer Experience
🎧Gorgias
🛍️Shopify
🔄Skio
🔗ZendPortal
💬CommSlayer
Outreach & Communication
📧Gmail
📊Google Sheets
📁Google Drive
💬WhatsApp
Automation & Workflow
⚙️n8n
🗂️Namecheap
🔐SPF / DKIM / DMARC
📬Google Workspace
Design & Content
🎨Canva
🛒Amazon Seller Central
🤖Claude AI
💡ChatGPT

05 — Testimonials

What clients
say.

"

Von is one of the most reliable people I've worked with remotely. He took full ownership of our outreach operations from day one — building the lists, sending the emails, tracking responses, and flagging the right leads without being told twice. Exactly what a growing business needs.

CH
Clarence Howard
Founder, Clairity Natural Goods
"

Working with Von on our CX queue was a game changer. He handles refunds, escalations, and customer queries with the kind of care and precision that's hard to find. He flags issues before they become problems and always keeps the team in the loop. Highly recommend.

H
Henry
Operations Manager, Ankhway
"

Von did a fantastic job researching YouTube influencers for our campaigns and writing the outreach emails. The copy was sharp, the leads were well-qualified, and he turned everything around quickly. He clearly understands both the research side and how to craft a message that actually gets a response.

R
Ray
Client — Influencer Research & Email Copywriting

07 — Work Samples

Real work,
real results.

CX / Gorgias
Customer Experience
CX / Gorgias

Managing high-volume CX tickets, escalations, and customer queries in Gorgias for Ankhway.

CX / CommSlayer
Customer Experience
CX / CommSlayer

Handling live customer conversations and support workflows via CommSlayer.

Shopify Orders
Customer Experience
Shopify Orders

Processing, tracking, and managing orders inside Shopify Admin for Ankhway.

Shopify Customer Admin
Customer Experience
Shopify Customer Admin

Full customer profile management including subscriptions, orders, and history.

YouTube Influencer Research
Outreach & Research
YouTube Influencer Research

Building structured influencer lead lists with YouTube channels, Instagram, and email contacts.

Influencer Email Copywriting
Outreach & Research
Influencer Email Copywriting

Writing personalized outreach emails for each influencer based on their content and partnerships.

n8n Outreach Automation
Outreach & Research
n8n Outreach Automation

Automated email outreach workflow built in n8n: Google Sheets trigger, loop, send, wait.

Product Listing (Shopify/eBay)
Amazon & E-Commerce
Product Listing (Shopify/eBay)

Creating and managing product listings on Shopify and eBay as an e-commerce specialist.

Amazon Product Research
Amazon & E-Commerce
Amazon Product Research

Structured 100-product research list with ASIN data, revenue estimates, profit margins, and sourcing info.

Amazon A+ Content
Amazon & E-Commerce
Amazon A+ Content

Designing Amazon A+ infographic content including comparison tables and benefit layouts.

Helium 10 Blackbox
Amazon & E-Commerce
Helium 10 Blackbox

Using Helium 10 Blackbox to find high-potential products filtered by sales, reviews, and competition.

Net Profit Calculator
Amazon & E-Commerce
Net Profit Calculator

Calculating FBA net profit and margins using Amazon Seller Central profitability tools.

Shopify Product Listing
Shopify Product Listing
Shopify Product Listing

Setting up product listings including titles, descriptions, pricing, and categories inside Shopify.

GDPR Awareness — 100%
Certifications
GDPR Awareness — 100%

Passed Data Protection and GDPR Awareness V4.5 assessment with a perfect score of 15/15 (100%).


08 — Certifications & Skills

Verified skills,
proven knowledge.

🏆
Verified Certificate
Data Protection & GDPR Awareness V4.5
Score: 15/15 · 100% · Completed April 17, 2026
VERIFIED
GDPR Certificate
🎓
Verified Certificate
E-Commerce Specialist — eBay / Amazon / Shopify / Poshmark / Facebook Marketplace
Issued by Va4ecom · Dave M. Dacanay · Awarded January 30, 2026
VERIFIED
Va4ecom E-Commerce Specialist Certificate
Gorgias Academy 2024
Customer Support Fundamentals
Ticket management, macros, rules, and escalation workflows in Gorgias.
Shopify Learn 2024
Shopify Store Operations
Order management, product listings, customer profiles, and admin workflows.
n8n Community 2025
Workflow Automation Essentials
Building automated workflows with triggers, filters, loops, and email nodes in n8n.
Amazon Seller University 2024
Amazon Product Research & FBA Basics
Product validation, profitability calculations, supplier sourcing, and FBA fee structures.
Canva Design School 2024
Visual Communication & Design Basics
Layout principles, typography, brand consistency, and creating professional marketing assets.
VA Mastery Institute 2023
Professional Virtual Assistant Certification
Remote operations, client communication, task management, and async workflow best practices.
Cold Email Collective 2025
B2B Cold Email Copywriting
Writing high-converting cold outreach emails, subject lines, and follow-up sequences for B2B campaigns.
Google Workspace Training 2024
Google Workspace Productivity
Advanced use of Gmail, Sheets, Docs, and Drive for remote team collaboration and operations.
Influencer Marketing Hub 2025
Influencer Research & Outreach
Identifying, qualifying, and contacting YouTube and social media influencers for brand partnerships.
⭐⭐⭐⭐⭐Customer Experience
⭐⭐⭐⭐⭐Email Outreach
⭐⭐⭐⭐⭐Gorgias
⭐⭐⭐⭐⭐Shopify
⭐⭐⭐⭐☆n8n Automation
⭐⭐⭐⭐☆Amazon Research
⭐⭐⭐⭐☆Canva Design
⭐⭐⭐⭐☆Copywriting
⭐⭐⭐⭐☆Google Sheets
⭐⭐⭐☆☆Influencer Research

09 — Availability & Rates

Flexible terms,
serious work.

⏱️
Part-Time
4–6 hrs
per day

Ideal for founders who need consistent daily support without a full-time commitment. Great for CX, outreach, or admin work.

🗓️
Full-Time
8 hrs
per day

Full availability for teams that need a dedicated VA embedded in their operations day to day.

Available Immediately
Remote Only
Async-Friendly
Paid Weekly
Open to Trial Period

10 — Contact

Let's work
together.

I'm open to remote VA roles, project-based contracts, and long-term collaborations. Reach out through any of the channels below and I'll get back to you promptly.

// Status  Open to work
// Type    Part-time · Project-based · Long-term
// Zone    Remote · Async-friendly